Your privacy matters. Learn how naga01 collects, uses, and protects your personal information.
Last Updated: January 2026At naga01, we are committed to protecting the privacy and personal data of all our users. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you access or use our website, create an account, or engage with any of our services. This policy applies to all Indonesian residents and users accessing naga01 from within Indonesian territory.
By registering an account or using any naga01 service, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with any aspect of this policy, please discontinue use of our services immediately and contact us to close your account.
This Privacy Policy is governed by Indonesian data protection regulations and international privacy standards, including principles aligned with the General Data Protection Regulation (GDPR) framework. We reserve the right to update this policy at any time to reflect changes in our practices, legal requirements, or operational procedures. Material changes will be communicated via email or on-site notification.
naga01 collects several categories of personal information to provide, maintain, secure, and improve our services. The data we collect includes:
When you register an account, we collect the following mandatory information:
To comply with anti-money laundering (AML) regulations and prevent fraud, we require you to submit the following documents during the KYC verification process:
To process deposits and withdrawals, we collect:
Important: naga01 does not directly store your complete bank card numbers or CVV codes. Payment processing is handled by certified third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) regulations.
When you access naga01, we automatically collect technical information to improve platform performance, detect fraud, and troubleshoot issues:
We retain records of all communications between you and naga01, including:
These records are used for quality assurance, training purposes, and dispute resolution.
naga01 uses the collected personal information for the following legitimate business purposes:
You can opt out of promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by adjusting your communication preferences in your account settings. Please note that even if you opt out of marketing emails, you will still receive transactional messages related to your account activity (deposit confirmations, withdrawal notifications, security alerts).
naga01 employs industry-leading security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes:
All naga01 employees and contractors are required to sign confidentiality agreements and undergo regular training on data protection best practices. Unauthorized disclosure of customer information is grounds for immediate termination and legal action.
While naga01 implements robust security measures, you also play a critical role in protecting your account. Never share your password with anyone, use unique passwords for different websites, enable 2FA, and log out after each session on shared devices. Report any suspicious activity to our support team immediately.
naga01 uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. A cookie is a small text file stored on your device that helps us recognize you on subsequent visits.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic site functionality (login sessions, security features). Cannot be disabled. | Session / Persistent |
| Performance Cookies | Collect anonymous usage data to improve site speed and fix bugs. | Persistent (up to 2 years) |
| Functional Cookies | Remember your preferences (language, currency, favorite games). | Persistent (up to 1 year) |
| Marketing Cookies | Track your activity across websites to deliver targeted ads and promotions. | Persistent (up to 1 year) |
Most web browsers allow you to control cookies through their settings. You can set your browser to block all cookies, accept only first-party cookies, or delete cookies after each session. However, disabling essential cookies may prevent you from logging into your account or using certain features.
To opt out of marketing cookies, visit your account settings and adjust your communication preferences, or use browser extensions like "Privacy Badger" or "uBlock Origin."
naga01 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with trusted partners and service providers under the following circumstances:
All third-party service providers are contractually obligated to protect your data and use it only for the purposes specified by naga01. They are prohibited from sharing your information with other parties.
We may disclose your personal information to law enforcement agencies, courts, or regulatory bodies when required by law, including:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified via email if such a transfer occurs, and the new entity will be bound by this Privacy Policy.
naga01 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:
After the retention period expires, we securely delete or anonymize your data to prevent unauthorized access.
Under Indonesian data protection laws and international privacy standards, you have the following rights regarding your personal information:
You can request a copy of all personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format (such as PDF or CSV) within 30 days of your request.
If any of your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most details directly through your account settings, or contact customer support for assistance.
You can request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent. However, we may be legally required to retain some information (transaction records, KYC documents) for regulatory compliance.
You can request that we temporarily suspend processing of your personal data while we verify its accuracy or assess your objection to processing.
You have the right to receive your personal data in a portable format and transfer it to another service provider, where technically feasible.
You can object to processing of your personal data for direct marketing purposes at any time. You can also object to profiling or automated decision-making that affects you.
Where processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing conducted prior to withdrawal.
To exercise any of these rights, contact our Data Protection Officer at: [email protected] (plain text — not a clickable link). We will respond to your request within 30 days.
naga01 primarily stores and processes data within secure data centers located in Indonesia. However, some of our third-party service providers (payment processors, game studios, cloud hosting platforms) may operate servers in other countries, including Singapore, Hong Kong, and Europe.
When we transfer your personal data internationally, we ensure that appropriate safeguards are in place, such as:
By using naga01 services, you consent to the transfer of your data to these jurisdictions under the safeguards described above.
naga01 strictly prohibits use of our services by individuals under the age of 21. We do not knowingly collect personal information from minors. If we discover that a user is underage, we will immediately:
Parents or guardians who believe their child has created an account on naga01 should contact us immediately at: [email protected] (plain text — not a clickable link).
naga01 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will notify you by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of naga01 services after changes are published constitutes acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Our customer support team operates in both Indonesian (Bahasa Indonesia) and English, with average response times under 2 minutes for live chat inquiries.
All data transmitted between your device and our servers is protected with bank-level encryption technology.
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Only authorized personnel with legitimate business needs can access your personal data.
KYC documents are encrypted at rest and stored in compliance with Indonesian data protection laws.
Third-party security firms conduct quarterly penetration testing and vulnerability assessments.
We notify you of any data breaches or significant policy changes within 72 hours.
Our Data Protection Officer and support team are here to address any concerns about how we handle your personal information.
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